Terms of use
Clear expectations, kept as simple as possible
This site exists to help people ask for free local digital support in Ayrshire. The aim is clarity, honesty and respectful use on all sides.
Straightforward terms
No legal jargon. Just honest, plain-English expectations for everyone involved.
Service scope
The service is intended for practical help with computers, laptops, Wi-Fi, routers, printers, phones, tablets, email, accounts and everyday digital problems.
If a device needs specialist repair, replacement parts or work outside the scope of the service, that should be explained clearly.
Availability and capacity
Support is free, but availability may depend on current capacity, travel practicalities and the nature of the request.
Submitting a contact form does not guarantee immediate support, but every request should be treated with care and honesty.
Respectful use
The service is built on mutual respect. Clear, kind communication makes it easier to help people well.
The site should not be used for spam, abusive messages or requests unrelated to the stated purpose of the service.
Ready to ask for help?
Ready to ask for help?
Whether you need support yourself or for someone you care about, getting started is simple.